Privacy Policy

LAST UPDATED · 13 SEPT 2026

Tech Visionex ("we", "our", "us") is a digital growth agency operating from Mumbai and Kolkata, serving clients online. This policy explains what information we collect through techvisionex.com, our audit forms, and our communications — and how we use and protect it. By using our website or contacting us, you agree to this policy.

/01 Information we collect

We collect only the information needed to respond to you and deliver our services:

• Details you give us directly — name, email address, phone number, company name, and anything you write in our forms or messages (e.g., WhatsApp, email, or a call).
• Project information — your website links, ad accounts, analytics access, or business details you share so we can audit, build, or optimize for you.
• Basic technical data — browser type, device type, and pages visited on our site, collected through standard analytics so we can improve the site.

/02 How we use your information

• To respond to enquiries and schedule your free growth audit.
• To prepare proposals, quotes, and growth plans.
• To deliver our services: web design, funnels & automation, performance marketing, social media, and SEO.
• To send you updates about your project or, occasionally, genuinely useful growth insights. You can opt out anytime.

We do not sell, rent, or trade your personal information. Ever. That's not just policy — it's Amanah (trustworthiness), one of the four values our business is built on.

/03 Sharing and third parties

We only share your data with tools and platforms required to do the work, and only to the extent necessary:

• Advertising platforms — Meta (Facebook/Instagram) and Google, when we manage campaigns on your behalf. Your customers' data in these platforms is governed by their own policies.
• Communication tools — WhatsApp and email providers used to talk with you.
• Hosting & analytics — providers that host websites or measure site performance.

We may also disclose information if required by law or a valid government request.

/04 Cookies and analytics

Our website may use cookies and similar technologies for basic analytics (e.g., understanding which pages are most useful). You can disable cookies in your browser settings at any time; the site will continue to work.

/05 Retention and security

We keep your information only as long as needed to serve you and meet legal obligations, then delete or anonymize it. Access is restricted to our core team. We use reasonable technical and organizational safeguards — but no method of online transmission is 100% secure, and we encourage you not to share sensitive data (like passwords or payment credentials) through forms or chat.

/06 Your rights

At any time you can ask us to:

• Access — show you what we hold about you.
• Correct — fix anything inaccurate.
• Delete — erase your data, subject to legal retention needs.
• Stop — unsubscribe from any communication.

Just email info@techvisionex.com with the subject "Privacy Request" and we'll act within a reasonable timeframe (typically 7 days).

/07 WhatsApp communication

If you message us on WhatsApp or click our WhatsApp buttons, the conversation is handled under WhatsApp's own terms and privacy policy in addition to ours. We'll never add you to groups or broadcast lists without your consent.

/08 Children's privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect data from children. If you believe a minor has shared information with us, contact us and we'll remove it.

/09 Changes to this policy

We may update this policy as our services or the law evolve. Material changes will be reflected by the "Last updated" date at the top of this page. Continued use of the site after changes means you accept the updated policy.

/10 Grievances and contact

In line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you can reach our grievance contact for any privacy concern:

THIS POLICY IS PROVIDED FOR INFORMATIONAL PURPOSES AND REFLECTS HOW TECH VISIONEX OPERATES. IT IS NOT LEGAL ADVICE. FOR SERVICE TERMS, PRICING, AND DELIVERY COMMITMENTS, PLEASE REFER TO YOUR WRITTEN PROPOSAL OR AGREEMENT.